Shipping policy

estimates for each shipping option will be displayed at checkout or communicated through the applicable shipping information.

Delivery estimates are provided for planning purposes and are not guaranteed unless expressly stated otherwise. Customs processing, carrier disruptions, severe weather, and other external circumstances may affect delivery.

5. Tracking Information

When tracking is available, we will provide tracking information through the contact details supplied with your order.

Please allow time for the carrier's tracking system to update after shipment.

If tracking information has not updated for an extended period, contact us with your order number so we can review the shipment status.

6. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee an address change after an order has entered processing or has been handed to the carrier.

If a package is returned because of an incorrect or incomplete address, we will contact you to discuss available options. Any additional shipping charges will be handled in accordance with applicable law and the circumstances of the shipment.

7. Delayed, Lost, or Damaged Shipments

If your order appears delayed, lost, or damaged, contact us at ciamparayownf847@gmail.com with your order number and tracking information, if available.

We will review the available shipping records and coordinate with the carrier where appropriate.

Any resolution will be handled in accordance with applicable law and the circumstances of the shipment.

8. Customs Duties and Import Taxes

For international orders, customs duties, import taxes, or other government charges may apply depending on the destination and local regulations.

Where such charges are not collected at checkout, the recipient may be responsible for them unless applicable law or the stated shipping arrangement provides otherwise.

9. Contact Us

For shipping questions, contact:

Rosabella
Email: ciamparayownf847@gmail.com

Please include your order number in your message so we can assist you more efficiently.